Refund Policy for Textros Effective Date: [Insert Date]
Thank you for subscribing to Textros, your go-to platform for AI content generation. We strive to ensure our users are fully satisfied with the quality and performance of our services. However, if you are not entirely happy with your purchase, we’re here to help.
- Eligibility for Refunds We offer a 7-day refund window for new customers on their first purchase under the following conditions:
Your refund request is submitted within 7 calendar days of the purchase date.
You have not excessively used the service (e.g., not generated more than 10 pieces of content).
The request is not related to a renewal or discounted promotional plan.
You have a valid reason for dissatisfaction and have contacted our support team for assistance prior to requesting a refund.
We reserve the right to deny a refund if we believe abuse of the refund policy has occurred.
- Non-Refundable Situations Refunds will not be granted in the following situations:
Account has been used extensively within the 7-day period
Refund request made after 7 days
Second-time purchases or subscription renewals
Purchases made via resellers or third-party platforms
Services bought during a limited-time deal or sale
- How to Request a Refund To request a refund, please contact our support team:
📧 Email: support@textros.com Subject: Refund Request – [Your Registered Email]
Please include the following in your email:
Your full name and registered email
Date of purchase
Order/transaction ID (if available)
Reason for your refund request
- Refund Processing If your refund request is approved:
Refunds will be processed within 5–10 business days
The amount will be returned to your original payment method
You will lose access to any premium features immediately
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Subscription Cancellation You can cancel your subscription at any time from your account dashboard. Canceling a subscription prevents future billing but does not automatically trigger a refund.
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Contact Us If you have any questions about our refund policy, feel free to reach out:
📧 Email: support@textros.com 🌐 Website: https://textros.com